Terms of Service

Obsidius is a web service for consultancies to manage consultants, candidates, clients, assignments, contracts and related communication, including matching consultants to assignments. We may improve and change the Service over time. If we remove a feature that is central to how you use it, we tell you in advance.

The Service is in early access. We work to keep it available and correct, but we do not promise a particular uptime and planned maintenance may occasionally interrupt it.

• The Customer is responsible for who it invites and what roles they get.
• Each user must keep their login details secret. Tell us at once at kontakt@obsidius.se if you suspect misuse.
• The Customer is responsible for everything done through its users' accounts.

The Customer owns the data it puts into the Service ("Customer Data"). We may use it only to provide, secure and support the Service for that Customer. Our processing of personal data in Customer Data is governed by the Data Processing Agreement, which is part of these terms.

The Customer is responsible for having a legal basis for the personal data it stores, for example data about consultants and candidates, and for informing them as the GDPR requires. Do not store sensitive personal data (such as health information or national ID numbers) unless it is truly necessary and lawful.

You may not:

• use the Service for anything unlawful, or to store content you have no right to store;
• try to access other customers' data or test the Service's security without our written permission;
• overload, disrupt or reverse engineer the Service, or scrape it by automated means;
• resell the Service or give third parties access to it outside your organisation.

We may suspend access that breaks these rules or puts the Service or other customers at risk. Where possible we warn you first.

Paid plans and prices are shown on the pricing page or agreed in writing. Fees are paid in advance for each billing period through our payment provider, and are exclusive of VAT. Subscriptions renew automatically until cancelled. We may change prices with at least 30 days' notice; the change applies from the next billing period. Paid fees are not refunded, except where the law requires it or we say otherwise.

If payment is more than 14 days late, we may suspend the account after a reminder.

The Service, its software and design belong to us. You get a non-exclusive, non-transferable right to use the Service for your organisation's internal business while the agreement is in force. Feedback you give us may be used to improve the Service, without obligation.

Each party keeps the other's non-public information confidential and uses it only for this agreement. This does not apply to information that is already public, or that must be disclosed by law.

• The Customer can cancel at any time; the account stays active until the end of the paid period.
• We can end the agreement with 30 days' notice, or at once if the Customer seriously breaks these terms.
• After the agreement ends, the Customer has 30 days to ask us for an export of its data. After that we delete Customer Data, as described in the Data Processing Agreement.

The Service is provided as it is. We are not liable for indirect or consequential loss, such as lost profit, lost business or lost data that could have been avoided with reasonable backups or exports. Our total liability under these terms in any 12-month period is limited to the fees the Customer paid for the Service during the 12 months before the event. These limits do not apply to damage caused intentionally or by gross negligence, or where the law does not allow them.

Matching scores and suggestions are an aid to decisions, not a decision. The Customer is responsible for its own hiring and staffing decisions.

We may update these terms. For changes that affect the Customer negatively, we give at least 30 days' notice by email to the account owner. If the Customer does not accept the change, it can cancel before it takes effect.

These terms are governed by Swedish law. Disputes are settled by Swedish general courts, with Stockholm District Court (Stockholms tingsrätt) as the first instance.

Questions about these terms: kontakt@obsidius.se.